Refund policy

Return & Refund Policy

We hope you love your purchase. However, if for any reason you are not completely satisfied, you may return your item(s) in accordance with the terms below.

Return Eligibility  
- Items must be returned within 7 days of delivery.  
- Items must be unused, unworn, unwashed, and in their original condition with all tags attached.  
- We reserve the right to refuse returns that do not meet these conditions.

Return Process  
To initiate a return, please contact us at [your email] with your order number. Once your return is approved, you will receive instructions on how to send your item(s) back.

Return Shipping  
- Customers are responsible for all return shipping costs.  
- We recommend using a trackable shipping service, as we are not responsible for items lost in transit.

Refunds  
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.  
- If approved, refunds will be processed to your original payment method within 5–10 business days.  
- Original shipping charges are non-refundable.

Exchanges  
We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.

Non-Returnable Items  
- Sale items (if applicable)  
- Gift cards  
- Any items marked as final sale

If you have any questions, please contact us at order@belsize25.com.

---

Important Note  
By placing an order, you agree to this return policy.